Terms & Conditions

These Terms govern your relationship with the operator of Luckster on https://lyckster.bet (the "Website") and set out the legally binding conditions for accessing and using the Website, creating an account, placing bets, receiving promotions, and withdrawing funds. Effective date: 6 November 2025.

Definitions

OBSERVE: The following definitions clarify key terms used in these Terms. EXPAND: In the UK, clear terminology supports transparency obligations and helps prevent misunderstandings about gambling transactions, bonuses, and complaints. REFLECT: Read these definitions together with the relevant section where the term is used.

"Account": Your registered player account on the Website.
"ADR": Alternative Dispute Resolution provider used for eligible disputes, namely IBAS (Independent Betting Adjudication Service): https://ibas-uk.com/.
"Bet" or "Wager": A stake placed on a gambling product (including casino games) offered on the Website.
"Bonus" / "Promotion": Any incentive offered by the Operator (e.g., bonus funds, free spins, cashback) subject to specific promotional terms and wagering requirements.
"Gambling Transaction": Any deposit, wager, settlement, withdrawal, refund, chargeback, reversal, or adjustment related to use of the Website.
"KYC": "Know Your Customer" checks, including identity, age and (where required) source of funds/wealth verification.
"Operator", "we", "us", "our": AG Communications Ltd (Company No. C48328), legal address 135 High Street, Sliema SLM 1548, Malta, operating the UK-facing skin for Luckster on lyckster.bet under UK Gambling Commission licence (Account No. 39483).
"Player", "User", "you", "your": Any person who visits the Website and/or holds an Account.
"Restricted Territories": Jurisdictions where we do not accept Players, including (as examples referenced in our operational restrictions) USA, France, Spain, Germany, and any other jurisdiction we designate from time to time.
"UKGC": The UK Gambling Commission. Public register entry: https://gamblingcommission.gov.uk/public-register/business/detail/39483.
"Website": https://lyckster.bet, including its subdomains, services, and associated mobile/desktop interfaces.

Account Registration

OBSERVE: Luckster on lyckster.bet is operated for the UK market and requires strict account controls. EXPAND: UK rules require age verification, identity verification, and effective AML controls; operationally, the platform applies strict checks that may occur before the first deposit. REFLECT: You must provide accurate information, complete verification when requested, and secure your login to keep your Account active.

Eligibility and age requirement (18+)

Minimum age: You must be 18 years or older to create an Account or gamble. We will suspend and/or close Accounts where age cannot be verified or where underage use is suspected. Any remaining balance may be withheld pending investigation and legal obligations.
Territory: You must be physically located in, and ordinarily resident in, a jurisdiction where we accept registrations. We may block access from Restricted Territories and may require proof of location/residency.

Registration steps and verification (KYC)

Account creation: Provide required registration details (e.g., name, date of birth, address, email, phone where requested) and create secure login credentials.
Email and/or device verification: We may require verification links/codes to confirm contact details.
Identity and age checks: You may be required to upload documents (e.g., government ID, proof of address) and/or pass electronic verification. We may restrict deposits, wagering, or withdrawals until verification is completed.
Enhanced checks (AML / Source of Funds or Wealth): Where required by law, UKGC guidance, and risk-based controls (including increased scrutiny following historical AML enforcement in the industry), we may request evidence of source of funds and/or source of wealth (e.g., payslips, bank statements, tax returns, proof of savings). Failure to provide requested information may result in restrictions, suspension, or account closure.

Your obligations

Accurate information: You must keep your personal data up to date and truthful. Using someone else's identity, falsifying documents, or misleading KYC responses is prohibited.
Password and account security: You are responsible for maintaining confidentiality of credentials and for all activity on your Account. Notify support immediately if you suspect unauthorised access.
One account rule: Unless we explicitly permit otherwise, you may hold only one Account. Duplicate accounts may be closed and bonuses voided.

Betting & Gameplay Rules

OBSERVE: The Website provides casino-style gameplay where wagers are placed and outcomes are determined by RNG and/or live dealer procedures. EXPAND: UK fairness expectations require clear bet settlement rules, integrity protections, and conduct standards for live interactions. REFLECT: Place bets only when you understand the stake, rules, and potential outcomes; misconduct, fraud, or abuse can lead to voided bets and account action.

Placing bets, limits, and settlement

Game rules prevail: Each game has specific rules, paytables, and bet limits. By placing a Bet, you accept the applicable game rules and these Terms.
Minimum/maximum stakes: Minimum and maximum stake limits vary by game and may change. Where a system or display error shows an incorrect limit, we may correct the stake and/or void the Bet to the extent permitted by law.
Finality of results: Game results are final once recorded on our servers. If a result is impacted by a verified technical malfunction, we may void and/or correct the affected Bet(s) in a fair and reasonable manner.

Cancellation, modification, and errors

No cancellation after acceptance: Once a Bet is accepted by the system, it generally cannot be cancelled or modified.
Malfunctions and human error: Where a game, paytable, bonus, or wallet balance is affected by a software, network, or human error, we may:
- correct the error and re-settle Bets to reflect the intended outcome under the applicable rules; and/or
- void Bets placed during the period of malfunction where settlement cannot be reliably determined.
Prohibited manipulation: Any attempt to exploit bugs, latency, automation, or vulnerabilities is prohibited and may result in voiding of Bets, forfeiture of winnings/bonuses, and suspension/closure.

Live casino and chat conduct

Respectful behaviour: Harassment, hate speech, threats, discriminatory remarks, obscene content, or disruptive behaviour in chat is prohibited.
No collusion or fraud: Collusion, money-laundering behaviour, chip dumping (where relevant), or any dishonest conduct is prohibited.
Operator discretion: We may mute, restrict, or remove chat access and/or take account action to protect other users and integrity of games.

Regional Compliance Note (UK): Luckster on lyckster.bet operates under UKGC requirements on fair and open play. Game integrity is supported by RNG auditing/certification (including certification by iTech Labs for RNG integrity for games offered on the platform, as applicable to the game set).

Bonus Terms

OBSERVE: Promotions on Luckster may include bonus funds and free spins and will have conditions such as wagering and time limits. EXPAND: UK compliance requires that key bonus restrictions are transparent and not misleading; the Operator must prevent bonus abuse and ensure fair application of terms. REFLECT: Always review the specific promotion page and these baseline rules before opting in; where there is a conflict, the promotion's specific terms apply unless unlawful.

Activation and eligibility

Opt-in and verification: Some bonuses require opt-in and may require Account verification (including KYC) before crediting or before withdrawal of related winnings.
One per person/household/device: Unless stated otherwise, bonuses are limited to one per person, IP address, device, household, payment instrument, or shared environment.
Restricted Territories: Promotions may be unavailable where prohibited by law or internal policy.

Wagering requirements and timeframes

Wagering ("playthrough"): A bonus may require you to wager a specified multiple of the bonus and/or deposit amount before you can withdraw bonus-derived winnings.
Time limit: Bonuses may expire if wagering is not completed within the timeframe stated in the promotion terms (timeframes are stated in the relevant promotion and apply through 2025 and thereafter unless amended).
Max bet and contribution: Promotions may impose a maximum stake per spin/round and different game contribution rates toward wagering. Breach may result in voided bonus and/or winnings to the extent permitted by law.

Prohibited actions and excluded games

Bonus abuse: Prohibited conduct includes (without limitation) low-risk hedging, irregular play patterns intended to guarantee profit, exploiting game features to accelerate wagering unfairly, and coordinated play across accounts.
Game restrictions: Some games (including certain jackpot, table, or live dealer games) may be excluded from promotions or contribute differently. The promotion's specific terms will identify exclusions.

Combining promotions

No stacking unless stated: Unless the promotion explicitly allows it, you may not combine multiple bonuses/promotions at the same time.
Operator controls: We may cap bonus value, remove overlapping promotions, or require you to choose one offer to maintain fairness and compliance.

Payments & Withdrawals

OBSERVE: The Website supports deposits and withdrawals and applies verification and risk controls, including AML checks. EXPAND: UK-facing operations often apply strict pre-withdrawal checks, may restrict withdrawals pending KYC/SOW, and must protect against fraud and chargebacks; payment processing may show a different descriptor due to platform arrangements. REFLECT: Use only payment methods you are authorised to use, expect checks before withdrawals, and understand that reversals/adjustments can occur where required to correct errors or meet legal obligations.

Available methods and processing descriptors

Methods: We may offer cards, e-wallets, and (where available and lawful for the UK-facing product configuration) cryptocurrency options. Method availability can vary by player, bank, and verification status.
Billing descriptor: Deposits/withdrawals may appear on your bank statement as "AG Communications" and/or "Aspire Global" rather than "Luckster", reflecting platform and processing arrangements.
Security: The Website uses encryption (including 128-bit SSL as implemented on the platform) to protect payment data in transit, subject to your device and network security.

Deposits

Verification before or after deposit: We may require KYC completion before allowing deposits, or we may allow limited deposits while checks are completed, in line with risk controls and applicable UK requirements.
Fees: We may charge fees only if disclosed at the point of transaction. Your bank or payment provider may charge additional fees outside our control.
Failed or reversed deposits: If a deposit is reversed/charged back, we may void related play, recover funds, and/or suspend the Account pending investigation.

Withdrawals, limits, and timeframes

Withdrawal method: We may require withdrawals to be made to the same payment method used for deposits where feasible and permitted (anti-fraud/AML controls).
Processing times: Withdrawal requests are subject to internal review, KYC/AML checks, and payment provider processing. Timeframes vary by method and may be extended where additional verification is required.
Limits: Withdrawal limits may apply. Operationally, the platform may impose monthly withdrawal limits for certain tiers (often around £7,000/month for lower tiers, subject to change). Where legally required (e.g., properly won progressive jackpot payouts), we will not apply limits in a way that conflicts with UK regulatory obligations.

Refunds, void bets, and bonus adjustments

Refunding bets: Where a Bet is voided due to a verified malfunction or settlement error, the stake may be returned to your cash balance (and bonus stakes/winnings adjusted accordingly).
Bonus reversals: If a bonus was credited in error, obtained through breach, or linked to prohibited activity, we may remove the bonus and adjust related winnings to the extent permitted by law.
No interest: No interest is payable on balances held in your Account.

Regional Compliance Note (UK): The Operator applies risk-based AML controls and may request enhanced documentation. Non-cooperation can delay or prevent withdrawals where required to meet legal obligations.

Limitation of Liability

OBSERVE: The Operator provides access to gambling services online, which may be affected by technical factors and third-party systems. EXPAND: UK-facing terms should clearly state fairness commitments (including certified RNG where applicable) while limiting liability for events outside reasonable control, without excluding liability where unlawful (e.g., fraud or death/personal injury caused by negligence). REFLECT: We aim to provide a fair service, but your remedies are limited in scope, and you should gamble responsibly and within your means.

Service obligations and fairness

Fair play controls: We take reasonable steps to provide games with outcomes determined fairly (e.g., RNG-based games and controlled live dealer procedures). RNG integrity for games offered on the platform is supported by audit/certification (including iTech Labs, as applicable).
Account and transaction accuracy: We aim to maintain accurate records of balances and transactions. Server records generally prevail in case of discrepancy, subject to investigation and correction of verified errors.

Exclusions and limitations

No liability for certain losses: To the maximum extent permitted by law, we are not liable for indirect or consequential loss, loss of profit, loss of opportunity, loss of data, or reputational harm arising from your use of the Website.
Technical and network issues: We are not responsible for failures caused by your device, internet connection, telecommunications networks, third-party payment systems, malware, or unauthorised access not attributable to our breach of duty.
Force majeure: We are not liable for failure or delay caused by events beyond our reasonable control (including outages, regulatory action, or third-party service disruption).

Maximum compensation

Cap on claims: Subject to mandatory law, our maximum aggregate liability to you for a validated claim relating to a specific Bet shall not exceed the amount of that Bet. For claims not tied to a specific Bet, liability (if any) is limited to the lesser of (a) your remaining Account balance at the time of the incident or (b) the amount of your deposits in the preceding 30 days, except where such limitation is unlawful.
Non-excludable liability: Nothing in these Terms limits liability that cannot be excluded under applicable law (including liability for death or personal injury caused by negligence, or for fraud).

Intellectual Property Rights

OBSERVE: The Website contains software, design, content, and trademarks used to provide gambling services. EXPAND: Protecting platform IP prevents unauthorised copying, manipulation, and fraud, and safeguards third-party licensors and game suppliers. REFLECT: You receive a limited right to use the Website for personal, lawful play only; you do not acquire ownership rights.

Ownership: All Website content, software, source code (where applicable), databases, game interfaces, logos, and related materials are owned by or licensed to the Operator and/or its platform partners and suppliers.
Limited licence: We grant you a personal, non-exclusive, non-transferable, revocable licence to access and use the Website solely for lawful personal entertainment.
Prohibited use: You must not copy, reproduce, distribute, publicly display, reverse engineer, decompile, modify, create derivative works, scrape, or otherwise exploit any part of the Website without prior written permission, except to the extent permitted by mandatory law.

Privacy & Data Protection

OBSERVE: Account operation requires collection and processing of personal data (identity checks, payments, responsible gambling, and AML). EXPAND: UK-facing operations must provide transparency about processing and ensure data is handled under applicable data protection rules; verification and monitoring may be required by UKGC obligations. REFLECT: By using Luckster on lyckster.bet, you acknowledge that your personal data will be processed as described in our Privacy Policy.

Privacy Policy governs: Our Privacy Policy explains what data we collect, why we collect it, how long we keep it, who we share it with (e.g., verification providers, payment processors, regulators), and your rights.
Regulatory processing: We may process data to comply with legal obligations, including KYC/AML checks, safer gambling controls, and reporting obligations where applicable.
Security: We apply appropriate technical and organisational measures to protect personal data; however, no system can be guaranteed 100% secure.

Changes to Terms

OBSERVE: The Operator may update these Terms to reflect legal, regulatory, security, or operational changes. EXPAND: UK compliance expectations support clear notice of material changes and a meaningful choice to stop using the service if you disagree. REFLECT: We will notify you of significant changes and your continued use after the effective date means you accept the updated Terms.

How we notify you

Notification channels: We may notify you by email (where available), in-Account message, and/or prominent notice (e.g., banner) on lyckster.bet.
Effective timing: Changes take effect on the date stated in the updated Terms (and will be dated in 2025 or later as applicable).

Your options if you disagree

Stop using the Website: If you do not accept updated Terms, you must discontinue use and may request withdrawal of any available balance, subject to verification and legal checks.
Responsible closure: We may require completion of KYC/AML checks before processing a final withdrawal, in line with legal obligations.

Termination & Suspension

OBSERVE: Account access may be restricted to protect players, the Operator, and regulatory integrity. EXPAND: UKGC-aligned controls require timely intervention for suspected fraud, AML concerns, responsible gambling risks, and terms breaches, while also ensuring fair handling of player funds. REFLECT: We may suspend or close Accounts in defined circumstances and will handle remaining balances according to these Terms and applicable law.

Grounds for suspension or closure

Verification failure: Failure to complete KYC checks, or submission of false/altered documents.
AML / fraud concerns: Suspected fraudulent activity, chargebacks, payment misuse, or suspicious transactions requiring investigation.
Bonus abuse or prohibited play: Exploitative strategies, multi-accounting, collusion, or manipulation of games/promotions.
Misconduct: Abusive behaviour in chat, threats, harassment, or violations of conduct rules.
Legal/regulatory requirements: Where required to comply with UKGC requirements or other applicable law, including safer gambling interventions and self-exclusion controls (including GamStop participation for UK players, as applicable).

Effects on funds and wagers

Open bets: Where feasible, open bets will be settled normally. Where settlement is not feasible (e.g., confirmed system error or prohibited activity), bets may be voided.
Balances: Legitimate available balances may be returned to you after completion of required verification and security checks. Where funds are associated with fraud, chargebacks, or unlawful activity, we may withhold and/or report as required by law.
Notice: We will attempt to notify you of suspension/closure and the main reason, unless prevented by legal or regulatory restrictions.

Governing Law & Jurisdiction

OBSERVE: Luckster is UK-facing and licensed by the UK Gambling Commission via the Operator's UKGC account. EXPAND: Dispute handling should be staged: customer support first, then ADR (IBAS) for eligible disputes; court jurisdiction and governing law must be specified while acknowledging mandatory consumer protections. REFLECT: These Terms set the legal framework for disputes and outline a practical route to resolution.

Applicable law

Governing law: To the extent permitted by applicable rules, these Terms and any dispute arising from them are governed by the laws applicable to the UK-facing operation and consumer protection context. Mandatory rights you have under applicable consumer law are not affected.
Regulatory oversight: The Operator is licensed for remote gambling by the UK Gambling Commission (Account No. 39483). Register: https://gamblingcommission.gov.uk/public-register/business/detail/39483.

Dispute resolution pathway (complaints -> ADR -> courts)

Contact support first: Raise your complaint with customer support using the contact details below, providing Account details and evidence where possible.
Escalation: If unresolved, request escalation for internal review. We may request additional information to investigate.
ADR (where eligible): If you remain dissatisfied after completing our internal process, you may refer the dispute to our ADR provider, IBAS: https://ibas-uk.com/.
Court proceedings: If ADR is not available for your issue or you do not accept the outcome (where legally permissible), you may pursue a claim in the competent courts, subject to applicable jurisdiction rules and consumer protections.

Regional Compliance Note (UK): For UK players, responsible gambling controls include access to self-exclusion tools and scheme participation (including GamStop) and support signposting (including GamCare integration), consistent with UKGC licensing expectations.

Contact Information

OBSERVE: The Operator's legal entity, licence references, and external resources are known; some direct support contact fields are not specified in the provided profile. EXPAND: UK terms should provide clear contact routes; where direct phone/email is not available in the profile data, we must avoid inventing details and instead direct users to official Website contact channels and authoritative registers. REFLECT: Use the Website's official support channels for account-specific issues and use the links below for regulatory/ADR references.

Operator (legal department)

Legal entity: AG Communications Ltd (Company No. C48328)
Legal address: AG Communications Ltd, 135 High Street, Sliema SLM 1548, Malta
UKGC licence/account reference: 39483 (UK Gambling Commission public register)

Customer support

Website: https://lyckster.bet
Email: not specified (please use the official contact options provided on lyckster.bet, such as the on-site help/contact functionality if available)
Phone: not specified
Contact form: not specified (please refer to the Website support interface)

Regulator and ADR references

UK Gambling Commission register entry (Operator): https://gamblingcommission.gov.uk/public-register/business/detail/39483
ADR (IBAS): https://ibas-uk.com/