Contact Us

If you need assistance in relation to your account at Luckster on lyckster.bet, you can contact our customer support team using the secure contact form below. Please provide your full name, the email address registered to your gaming account (where applicable), and a clear description of your question, complaint, or request. Support for UK players is provided by AG Communications Ltd (company number C48328, registered address: 135 High Street, Sliema SLM 1548, Malta), the licensed operator of Luckster under UK Gambling Commission remote operating licence number 39483. Do not include your password, full payment card details, or other highly sensitive information in this form; if additional verification is needed, our team will guide you through a secure process in line with 2025 UK KYC and AML requirements.

We aim to reply to all inquiries within one business day, and many queries are handled sooner, although complex account reviews or source-of-funds checks may require additional time. For faster assistance, you can use the live support tools made available on lyckster.bet when logged in. Our support operates 24/7 for most account, technical, and responsible gambling questions, and communications are handled in English for UK-based customers. If you wish to raise a complaint, please clearly mark it as a "Complaint" in your message; unresolved complaints may, after you receive our final response, be referred to our independent Alternative Dispute Resolution provider (IBAS) in line with UK Gambling Commission rules. For safer gambling support, including self-exclusion via GamStop or guidance from organisations such as GamCare, our team can provide information and signpost you to the appropriate services. This contact information reflects our arrangements and regulatory obligations as of 2025.